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About Us

ALL YOUR PHARMACY NEEDS CONVENIENTLY ONLINE

SuperPharmacy are tech-savvy pioneers with a proven online history of providing Australians with your prescriptions, over-the-counter medicines, beauty, health, and well-being needs since the year 2000.

A convenient online pharmacy where you can receive all your pharmacy and product needs, from the convenience of your phone or computer. We deliver straight to your home or designated delivery point.

Our bulk buying power allows us to provide great everyday low prices alongside exciting new products from our continually expanding and broad product range.

We pride ourselves on being able to source many hard-to-find products and in addition, have a state-of-the-art compounding facility, so that we can prepare and send many medications that may not be readily available.

The convenience of the Government’s new Electronic Prescription service means we can now process your prescriptions electronically. You can have all your prescriptions dispensed and delivered to your door for free simply by ordering online and emailing us your E-Prescription Token.

SuperPharmacy is the one place you can trust to fulfil your pharmacy, well-being, health, and beauty needs – all from the convenience of your home.
 

FANATICAL APPROACH TO CUSTOMER CARE

SuperPharmacy is fanatical about delivering convenient care for all your pharmacy needs. Our commitment to you is to ensure we will deliver your order accurately, on time and with regular updates throughout the delivery process.

Our strategically located national warehouse network means that 85% of Australia’s population is located within 100km of a SuperPharmacy fulfillment centre, with majority receiving their orders within 1 to 2 business days of packing. We also offer prioritised express delivery for those needing urgent orders.

Every order is tracked until it is delivered and in your hands. If for whatever reason an order does not go as expected, or you are not fully satisfied with your online transaction, we will do whatever it takes to resolve the matter to your satisfaction, quickly and honestly.

At SuperPharmacy we have a deep care and investment in the future health of Australia and its people – one that extends to careful consideration of our environment and impact.

We place great emphasis on reducing our environmental footprint and promoting eco-friendly products and alternatives.

That is why we have removed single-use plastics, bubble-wrap, and polystyrene from our order packaging – as well as what we will accept from our suppliers for the goods that we receive.

We are totally committed to honest and ethical behaviour in everything we do to deliver the best possible outcome for every single customer of ours.

We have a can-do ‘whatever-it-takes’ approach to total customer satisfaction.


CONVENIENT PHARMACIST & HEALTH ADVICE WHEN YOU NEED IT

Whenever you need professional advice, help or answers, there is no need to use up valuable time driving or travelling just to wait in line with other potentially unwell people in a pharmacy.

Our SuperPharmacy professionals are immediately at hand and contactable online from your phone or computer. They are ready to deliver care and expertise that best suits you.

Whether you need advice on treatment options, medicines, specialty pharmaceutical compounding, or if you have other allied health or nutrition questions, our professionals are readily available to help.

When you contact SuperPharmacy for any reason, your enquiry will be managed by local staff in our local call centre who have a broad range of product, allied health, and pharmaceutical knowledge.

At SuperPharmacy, reliable customer care and advice is a priority that begins long before your order is placed and remains our commitment to you well after your order is delivered.